In late 2021, mortgage lender Flagstar Bank's computer network was compromised, allowing unauthorized access to approximately 1.5 million customers' sensitive personal information. Flagstar first acknowledged its customers' information was disclosed in June 2022. The hack likely involved the disclosure of critical information including customer names and social security numbers.

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When financial institutions fail to protect their customers' sensitive personal information, they may be liable for penalties, lost funds, and the cost of remedial measures like credit monitoring and added identity theft protections.

 

Residents of California are afforded additional protections under the state's Consumer Privacy Act. Californians affected by the breach should receive a letter like the one posted here.

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EKO is continuing to investigate. If you were a victim of unauthorized access of your Flagstar Bank account, or have information about this case, please contact an EKO attorney.

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